46kbd's Privacy Policy

1 Introduction and Purpose

46kbd is a trusted online casino and sports betting platform for players in Bangladesh. We take the privacy of our users very seriously. The main purpose of this privacy policy is to clearly inform you about what types of information we collect, why we collect it, how we use it, and how we keep that information secure.

By registering an account on our platform, playing games, making financial transactions, or using any of our services, you agree to all the terms of this privacy policy. We reserve the right to update this policy at any time, and you will be notified of any important changes.

2 Information We Collect

The following types of information may be collected in order to establish a service relationship with you:

2.1 Personally Identifiable Information

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID card or passport number (for identity verification)
• Residential address

2.2 Financial Information

• Mobile number for bKash, Nagad, Rocket, or Upay
• Bank account details (for withdrawals)
• Transaction history and amounts

2.3 Technical Information

• IP address and device identifier
• Browser type and operating system
• Login time and session details
• Information collected through cookies and tracking technologies

2.4 Gaming Activity Information

• Bet amounts, results, and play history
• Details of bonus and promotion usage
• Usage patterns and preferences on the platform

3 Purpose of Data Collection

We use your information for the following legitimate purposes:

• Account Management: To create, manage, and keep your account secure.
• Identity Verification: To confirm a user's age and identity (for those aged 21 and above only).
• Financial Transaction Processing: To complete deposits and withdrawals securely.
• Service Improvement: To improve the user experience and the quality of the platform.
• Customer Support: To resolve your questions or complaints.
• Fraud Prevention: To detect and prevent illegal activity, money laundering, and other fraudulent acts.
• Responsible Gaming: To identify unusual behavioral patterns and provide support for problematic gaming tendencies.
• Promotional Communications: To send relevant offers and news subject to your consent.
• Meeting Legal Obligations: To comply with applicable rules and regulations.

4 Data Storage and Security

46kbd has adopted industry-standard technical and organizational measures to keep your personal information secure.

4.1 Technical Security Measures

• All data transfers are secured using SSL (Secure Socket Layer) encryption.
• Stored data is kept in encrypted format.
• Regular security audits are conducted.
• Firewalls and intrusion detection systems remain active.

4.2 Access Control

• Only authorized personnel may access your information.
• All personnel are required to sign a confidentiality agreement.
• All logs of access to data are stored and monitored.

4.3 Retention Period

Your information will be retained for as long as your account is active and for the period required by legal obligations. Even after an account is closed, some information may need to be retained for fraud investigation and legal compliance purposes.

5 Sharing Information with Third Parties

46kbd does not sell your personal information to any third party. However, limited information may be shared in the following circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and Upay receive the information necessary to complete transactions.
• Technology Partners: Game software providers (such as Pragmatic Play, Spribe, JILI) may be technically connected for the purpose of operating services.
• Law Enforcement Agencies: Information may be provided to authorities in response to valid legal requests.
• Fraud Prevention Organizations: To assist in detecting money laundering and other illegal activities.

When sharing information in the cases mentioned above, we ensure that the receiving party complies with appropriate privacy protection standards.

6 Cookie Policy

The 46kbd website uses cookies to provide the best experience. Cookies are small text files stored in your browser.

6.1 Types of Cookies

• Essential Cookies: Essential for the core functions of the site — these cannot be disabled.
• Performance Cookies: Collect usage statistics for the site to help improve services.
• Functionality Cookies: Remember your preferences and settings.
• Security Cookies: Prevent unauthorized access to your account.

You can control cookies through your browser settings. However, disabling essential cookies may cause some features of the site to not work properly.

7 Your Rights

You have the following rights regarding your personal information:

• Right of Access: You have the right to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances you may request that your information be deleted (complete deletion may not be possible due to legal obligations).
• Right to Object to Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: You may request your information in a machine-readable format.
• Right to Unsubscribe from Promotional Communications: You may opt out of marketing communications at any time.

To exercise any of the above rights, please contact our support team.

8 Protection of Minors

46kbd strictly prohibits participation by minors (those under 21 years of age). Our platform is for those aged 21 and above only.

• Age is verified at the time of registration.
• If a user is suspected of being a minor, their account will be suspended immediately.
• We do not knowingly collect any personal information from those under 18 years of age.

If you believe a minor is using our platform, please notify us immediately.

9 Our Responsibility in the Event of a Data Breach

Despite our best efforts, if a data breach occurs, we will take the following steps:

• The breach will be identified and contained as quickly as possible.
• Affected users will be notified within a reasonable timeframe.
• The nature, impact, and remedial steps of the breach will be communicated transparently.
• The relevant authorities will be notified in accordance with applicable law.

10 Consent and Policy Changes

By using our services, you are giving your consent to this privacy policy. We may update this policy at any time. For important changes, we will notify you in the following ways:

• Displaying a special notice on the website.
• Sending a notification to your registered email.
• Obtaining renewed consent to the updated policy at your first login.

If you continue using the service after a policy update, you will be considered to have consented to the new policy. If the changes are not acceptable to you, you have the right to close your account.

11 Third-Party Links and Services

Some third-party services may be integrated into the 46kbd platform (such as payment gateways and game engines). These third parties have their own privacy policies, and 46kbd's privacy policy does not apply to them. We are not responsible for their data-collection practices.

It is recommended that you read the privacy policy of any third-party service before using it.